Separate idea · chatbot ordering · v2

Choco Assistant · order by chat

A shopping assistant that knows the catalogue, the delivery rules and the customer. It suggests gifts, shows products as swipeable slides with photos and reviews, filters by date (today, tomorrow, next week, a chosen date), takes the order with a card or KNET screen, confirms with a success screen, and handles reminders and order status. Static data in the browser; the enterprise version runs the same conversation on the real catalogue.

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What's new in v2

Date filterToday, tomorrow, this weekend, next week, or pick a day; products that can't make it are left out.

Product slidesPhotos, reviews and ingredients as swipeable slides inside the chat.

Pick from listsArea, slot and quantity as dropdowns and day strips, not typing.

Compare“Compare the first two” gives a side-by-side table.

Message writerThree gift-card messages written for the occasion.

Recipient choosesSend a WhatsApp link so the recipient picks the time and address.

Payment screenKNET or card inside the chat, then a success screen with receipt, calendar and share.

Gift finder quiz“Help me choose”: who, occasion, budget, diet in four taps, then the top three with the reason for each.

Category rails“Show me towers” scrolls a whole category sideways with “See all”, and ＋ adds to the cart without leaving the chat.

Corporate flowCompany, quantity, price tiers, logo upload with a live preview on the chocolate, one or many addresses, quote PDF, 50% deposit, account manager.

Photo search📎 Upload a photo of a box you liked and get similar products.

Cart, points, history🛒 running cart with checkout in chat; loyalty points; “my orders” with reorder.

Proactive nudgeIf the customer goes quiet, the assistant offers the gift finder once; near the cut-off it warns the clock.

Voice inputTap 🎤 and speak (English, or Arabic after 🌐). Uses the browser's own speech recognition: Chrome, Edge and Safari on HTTPS. In production, WhatsApp voice notes are transcribed on the server.

Toolbar iconsDate, area, language and voice buttons by the input box.

How the enterprise version works

Knowledge (RAG)Catalogue, prices, ingredients, allergens, delivery policy and FAQs are indexed; the assistant retrieves matching items before answering, so it never invents a product.

Live dataSame-day stock, daily cap and slot capacity from the delivery module; order status from the POS.

ChannelsWebsite, WhatsApp Business and Instagram, in English and Arabic.

MemoryRecognised customers see past orders, saved addresses and reminders.

SafetyPrices and availability only from the database; payment only through the gateway; a human can take over any time.

Arabic + EnglishWhatsApp Business APIPOS integrationMyFatoorah / KNETAnalytics

Demo clock: Wednesday 4 Nov 2026, 13:55 Kuwait. Products and prices are from choco-more.com; sugar-free and nut-free items, reviews and card details are examples.